Q: What is your refunds policy?

A: We offer full refunds to all customers. If there is a problem please get in contact: accounts@asthmapumppoint.com. We can replace a faulty product or refund the purchase amount within seven days.

Q: Do you offer a guarantee?

A: We offer a 100% money-back guarantee for two years. Either we will replace the Pump Point unit or give you a full refund.

Q: What do I do if there is a problem with my delivery?

A: We track all our deliveries. Email us at:  accounts@asthmapumppoint.com and we can tell you where it is. If a delivery is missing we will send out replacements at no extra charge.

Q: Can I arrange for the delivery to take place in term time?

A: We find schools often need deliveries on certain dates. We can accommodate any request.

Q: What kind of asthma pumps does Pump Point hold?

A: It holds MDI inhalers, which account for 90% of all inhalers.

Q: Can I pay by cheque?

A: Yes, you can pay by cheque.

Q: Can I pay by bank transfer?

A: Yes, you can pay by BACS.

Q: Can I pay by card?

A: At the moment we cannot process card payments. This function will be available soon.

Q: How do I install a Pump Point?

A: Please check www.asthmapumppoint.com for full details.

Q: How do I attach the labels on the from of the six and twenty hole shelves?

A: Please check www.asthmapumppoint.com for full details.

Q: Can I speak to a Pump Point representative?

A: Of course, if you select 'Contact Us' at the bottom of this page you can request a call back or contact us via email.